Exago Innovation Services can assist you in effectively deploying and managing your initiative. Building on field-tested best practices, they’ve been crafted to help innovation managers worldwide unleash their company’s hidden potential and support them to get the most from their initiatives.
Innovation Services tailored to your success
We will help you reach your innovation goals
Our expert services are built to support you throughout the four stages of the innovation cycle, to boost the results of each innovation stage.
We provide deployment tools and guidance to successfully kick-start your initiative, with end-to-end full process vision.
Process Management
Process, Governance & Incentives
We get in the driver’s seat and take you through the development of key aspects of your innovation initiative, such as end-to-end programme definition, incentives modelling, and governance structure development. Our field-tested best practices help you benefit from accumulated experience and boost value creation.
Challenge Definition Workshop
A workshop focused on defining your programme’s initial challenges, supporting you in the selection and refinement process.
Crowd Management
Community Activation
We share our expertise and experience, helping you structure your communication efforts for the initiative, from kick-off to Go Live, involving internal communication, company leadership and participants.
Community Building *
Let’s build your ultimate community! We develop a community building plan for your initiative, helping it to succeed by boosting the initial users’ pool and actively encouraging their participation.
* Only available with Exago Open.
Once your platform is live, and users are starting to participate, what can we add to make it easier for you to manage the initiative, focus on what really matters (the ideas) and engage ever more participants?
Process Management
Content Quality Assurance
With this service, we ensure that content quality is paramount in your initiative. There are two layers according to your needs and the type of content you are looking to manage.
Ideation Workshops
Our ideation workshops are aimed at promoting ideation for strategic innovation challenges for the company. These workshops are supported by a set of tools designed to ensure you produce a greater volume and better quality of ideas in groups.
Crowd Management
Community Engagement – Nurturing
We apply our knowledge and experience to actively nurture and continuously engage the community, ensuring high interest and participation levels throughout the initiative. The moderation of communications and forums is assured by us.
Now that you have the final ideas, how do you select the best ones? And how do you give their authors the deserved recognition?
Process Management
Idea Acceleration
Do you have a lot of approved ideas that need prioritisation? We will support you by designing your idea evaluation process and proactively managing pending evaluations to streamline your idea selection process.
Evaluation Workshop
Does your company have an idea evaluation committee and do you need someone with the right experience and expertise to prepare and moderate idea selection meetings? We are here to lend you a hand!
Crowd Management
Community Engagement – Recognition
Recognition is key to keeping the community engaged and actively participating in the initiative, namely by recognising the top ranked ideas and more active participants. We will support in defining recognition milestones and communication pieces for the initiative.
How do you keep track of all the idea implementation projects and initiative results on your own?
Process Management
Centralised Project Management
With all the amazing ideas under implementation, you need someone to help you aggregate and centralise all the general information and report the project status back to you.
Activity & Results Barometer
This service will provide all the data you need to analyse, control and adjust your programme according to its performance and our recommendations.
Crowd Management
Community Engagement – Recognition
Celebration of the overall results and recognition of the best participants are key to grow trust and ensure transparency and engagement in the next innovation cycle. We will help you to define recognition milestones and communication pieces for the initiative.
Our services have been crafted to brand your initiative with your innovation identity, to make access to the platform simpler, as well as to provide you with all the necessary training or support in managing the platform on an ongoing basis.
Configuration & Branding
Configuration assures that the platform meets your requirements and fits your innovation process, while branding is key for creating an inviting environment for participants to interact with the platform.
Custom Single-Sign-On
Does your company have a specific access control system? Just let us know which one and we will be happy to integrate it (e.g.: ADFS SSO).
Hands-off Platform Management
Don’t worry about any of the platform management tasks, providing second line end-user support, or uploading content to your platform. We will take care of that for you.
Platform Training
Our instructors will prepare your team to be able to manage the platform, making sure you get the most from the platform and that you are able to adjust and reconfigure it according to your programme evolution.
Consulting Services
Our expert services are built to support you throughout the four stages of the innovation cycle, to boost the results of each innovation stage.
IGNITION:
- We provide deployment tools and guidance to successfully kick-start your initiative, with end-to-end full process vision.
- Process, Governance & Incentives
- Challenge Definition Workshop
- Community Engagement – Activation
- Community Engagement – Building*
* Only available with Exago Open.
IDEATION:
- Once your platform is live and users are starting to participate, what can we add to make it easier for you to manage the initiative, focus on what really matters (the ideas) and engage ever more participants?
- Content Quality Assurance
- Ideation Workshops
- Community Engagement – Nurturing
IDEA EVALUATION:
- Now that you have the final ideas, how do you select the best ones? And how do you give their authors the deserved recognition?
- Idea Acceleration
- Evaluation Workshop
- Community Engagement – Recognition
IMPLEMENTATION & CELEBRATION:
- How do you keep track of all the idea implementation projects and initiative results on your own?
- Centralised Project Management
- Activity & Results Barometer
- Community Engagement – Recognition
Technical Services
- Our services have been crafted to brand your initiative with your innovation identity, to make access to the platform simpler, as well as to provide you with all the necessary training or support in managing the platform on an ongoing basis.
- Configuration & Branding
- Custom Single Sign-On
- Hands-Off Platform Management
- Platform Training
What our customers say
Ideal solution for ongoing strategic innovation support – rich feature set, great support from Exago.’
Jeremy Clark
Director of Innovation Services
PARC, a Xerox company
As part of the onboarding process, Exago offered comprehensive and highly collaborative face-to-face sessions that were invaluable in helping me shape the user experience of the platform for colleagues at Barclays.
Nick Karp
Innovation Lead
Barclays
